Work begins only after payment is received, unless otherwise agreed in writing.
A project is considered confirmed only after payment and approval of the scope of work.
Because digital services are custom and time-based, refunds are generally not available once work has started.
If a project is paused or cancelled after work has started, payment for completed work and time spent remains non-refundable.
If the client delays feedback or required materials, deadlines may shift accordingly.
Any work outside the agreed scope may require an additional payment.